What Did You Say? 4 Listening Skills Managers Need to Master (Part 1)

Welcome to the Manager Lab, where we delve into the increasingly dynamic world of talent management. In this episode, we focus on the underestimated skill of listening in the workplace, particularly for leaders. Listening is often overshadowed by presenting and conversing, yet it's regarded as the most crucial communication skill.

Explore the insights from Debra Schifrin's Harvard Business Review article on essential listening skills for leaders and learn two fundamental techniques to enhance your listening abilities. Discover how listening until the end and listening to summarize, not to solve, can foster a respectful and engaging company culture, improve job satisfaction, and bolster psychological safety for your team.

Stay tuned as we delve into real-world applications of these techniques and pave the way for building a foundation of trust and support in your leadership journey.